Grievance Redressal/ Escalation Matrix to be displayed by Research Analysts:
Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Yogendra Singh Negi 2, Dwarkadhish colony, Behind APTC, Airport Road, Indore, Madhya Pradesh, 452005 +91 62626 20937 investoapp247@gmail.com 9 AM – 5 PM
Head of Customer Care Yogendra Singh Negi 2, Dwarkadhish colony, Behind APTC, Airport Road, Indore, Madhya Pradesh, 452005 +91 62626 20937 investoapp247@gmail.com 9 AM – 5 PM
Compliance Officer Yogendra Singh Negi 2, Dwarkadhish colony, Behind APTC, Airport Road, Indore, Madhya Pradesh, 452005 +91 62626 20937 investoapp247@gmail.com 9 AM – 5 PM
CEO Yogendra Singh Negi 2, Dwarkadhish colony, Behind APTC, Airport Road, Indore, Madhya Pradesh, 452005 +91 62626 20937 investoapp247@gmail.com 9 AM – 5 PM
Principal Officer Yogendra Singh Negi 2, Dwarkadhish colony, Behind APTC, Airport Road, Indore, Madhya Pradesh, 452005 +91 62626 20937 investoapp247@gmail.com 9 AM – 5 PM

The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: - https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

SCORES Portal: scores.sebi.gov.in.

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

ODR Portal: smartodr.in.